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Help Desk

Rhodes Help Desk can help solve many of your technology issues, including problems with:

  • WiFi or Internet Access
  • Printing
  • Computer, laptop or mobile devices
  • Microsoft Office 365
  • Your Rhodes ID or password
  • Your Rhodes email account
  • Canvas
  • Web Browser issues
  • STARs Online issues

Walk-in help is available in Keese Hall 102

Helpdesk Hours

Contact Helpdesk - 419-995-8069

Open support hours include:

Monday - Thursday 7:30am - 10:00pm
Friday 7:30am - 5:00pm
Saturday 8:00am - 2:00pm
Sunday 10:00am - 4:00pm


Password Assistance

Locked out of your account? Change your password online!

Best Practices to Secure your Zoom Meetings

Help prevent “Zoombombing” by implementing these Zoom security measures.

Higher Education Opportunity Act

Last updated: February 2011

The Higher Education Opportunity Act (HEOA) was signed into law on August 14, 2008. Enforcement of the HEOA provisions formally began on July 1, 2010.

Several sections of the HEOA deal with unauthorized file sharing on campus networks, imposing three general requirements on all U.S. colleges and universities:

  1. An annual disclosure to students (and employees) describing copyright law and campus policies related to violating copyright law. 
  2. A plan to “effectively combat the unauthorized distribution of copyrighted materials” by users of its network, including “the use of one or more technology-based deterrents”. 
  3. A comprehensive list of alternatives to illegal downloading

This Web page provides an overview of the policies, procedures, and other actions Rhodes State College has implemented as a ‘good faith’ effort to comply with this Federal Law.