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As an added step in keeping Rhodes State College data secure and protected against cyberattacks, the College will be implementing multi-factor authentication (MFA) on November 1st, 2021. This means that all Rhodes State College students and employees will begin using MFA to login into Canvas, STARS, Email, Office 365 and the VPN at that time.  MFA will provide an extra layer of security against cyberattacks since it doubles the security of a user account. Instead of only logging in with your username and password, MFA requires you to prove your identity in more than one way.  MFA is reliable and effective. In fact, institutions who have an implemented MFA have seen their phishing attacks decrease to ZERO.  We recognize the suddenness of this announcement and will support you as we transition to using this enhanced security feature.

In addition to the MFA rollout, true Single-sign on (SSO) will be implemented at the same time!

What does that mean for you? It means that you will only need to log in once per session.  No more having to log in multiple times to different applications or with different passwords!  Single-sign on will allow you to go between all applications including Email, Canvas, STARS, Office 365, Teams, Banner 9, and more, seamlessly!  As with MFA, additional information will be provided in regards to SSO in the coming days. 

What should I do right now?

Click here for Instructions

Frequently Asked Questions - Multi-factor Authentication (MFA)

What is Multi-Factor Authentication? 

Multi-Factor Authentication refers to an additional layer of security that is added to the login process. 

MFA relies on two forms of authentication: something you know, and something you own or have with you. The something you know is your Rhodes State College username and password.
The something you have with you can be a mobile device, tablet, or landline phone.   

You may have already used MFA while accessing account information at your bank, online shopping such as Amazon, and online gaming websites or apps.  Today, many organizations are using MFA to verify the legitimacy of a login by sending a push notification or one-time passcode (OTP) to the account owner who will use the notification information to login to their account. 

What are my MFA options? 

You will be able to choose a primary authentication method when you register, which you can change or update at any time. We highly suggest you use the Microsoft PUSH notification option. International users should use the Microsoft Authenticator Application via their phone. Current options are outlined below: 

Verification Method 

Description 

Mobile Notification(Microsoft Authenticator Application Required) 

A push notification is sent to the authenticator app on your smartphone asking you to Authenticate your log in. 

Text Messages 

A text message with a 6-digit code is sent to your cell phone that you will input to complete the authentication process. 

Phone Calls 

A call is placed to your cell phone asking you to verify you are signing in. Press the # key to complete the authentication process. 

You may also want to add a backup authentication method, like an additional cell phone number, to help you access your account in case you forget or lose your device.  

Can I use my Personal Device to set-up MFA? 

Yes! In fact, we encourage you to download and use the Microsoft Authenticator app on your personal devices.  Follow these steps: 

  1. Click here and follow instructions to “Setup your MFA authentication methods and security questions”
  2. After you have updated your MFA authentication methods, click here and follow instructions to “Install the Microsoft Authenticator App”.

What if I don’t own a mobile phone? 

If you do not own a mobile phone or device, you can choose to authenticate through a home or work landline phone number.  

Are there any exclusions for participation?

To ensure the protection of personally identifiable information (PII) stored on Rhodes State College’s systems, which includes things like student and employee contact information, social security numbers, intellectual property, financial information, employee and student id numbers and more, it is important that all students and employees of Rhodes State College use MFA to login.

What if I do not activate Two-Factor Authentication?

Since MFA will be required on Canvas, STARS, WebMail, Office 365 and the VPN, you will not be able to access these applications using your Rhodes State College credentials until you activate MFA.

Do I need to come to campus to set this up?

No. Remote students and employees working remotely will be able to install the Microsoft Authenticator App, use text messages or phone calls to receive their MFA code. 

How do I login through the Canvas?

You will need to add your full Rhodes State College email address:  username@rhodesstate.edu

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How do I login through the Canvas app on my personal device?
In the “Username” area, please type your full Rhodes State email address (username@rhodesstate.edu). Your password remains the same.

If you have any issues when logging in, please contact the Rhodes State Helpdesk: helpdesk@rhodesstate.edu or 419-995-8069.

What if I need help? 

Contact the Help Desk at helpdesk@rhodesstate.edu and/or 419-995-8069 if you need assistance.